7spins Privacy Policy

When you register and use the 7spins platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required for account verification and identity checks. We also collect financial information such as your preferred payment method details and transaction history in Philippine pesos (PHP), which is needed to process deposits and withdrawals securely. When you use our platform on your mobile device, we may collect device identifiers, browser type, IP address, and general location data to help us detect fraud and ensure platform security. Additionally, we collect information about your gaming activity on the platform, including game history, session duration, and wagering patterns, which helps us monitor for responsible gaming concerns and improve the overall experience. All information we collect is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required by Philippine regulatory standards. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality.

The personal information we collect from Filipino players on 7spins is used exclusively for the purposes of operating the platform, verifying your identity, processing transactions, and complying with applicable Philippine laws and regulations. We use your registration details to create and manage your account, confirm your eligibility to participate in gaming activities, and communicate important account-related updates to you. Your financial data is used solely to process deposits and withdrawals in PHP, detect potentially fraudulent transactions, and maintain accurate records as required by our regulatory obligations. Gaming activity data helps us identify players who may benefit from responsible gaming support, personalise your experience on the platform, and ensure that our games and services are functioning correctly. We may also use your contact information to send you service notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotions page. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build profiles for sale to third-party advertisers. Every use of your data is grounded in a legitimate purpose, and we review our data practices regularly to ensure they remain proportionate and compliant.

7spins does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely, use it only for the agreed purpose, and comply with applicable data protection standards. In certain circumstances, we may be required to disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so — for example, in connection with anti-money laundering checks or fraud investigations. If 7spins undergoes a business restructuring or acquisition, your data may be transferred as part of that process, but any new entity would be required to honour the commitments made in this Privacy Policy. We will never share your data with other gaming platforms, data brokers, or advertising networks. Whenever data is shared with any party, we take steps to ensure that appropriate safeguards are in place to protect your privacy.

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account information is generally retained for the duration of your active account and for a defined period after account closure, in order to meet our legal and regulatory record-keeping obligations. Transaction records and financial data are kept for the minimum period required under Philippine anti-money laundering and gaming regulations, which typically extends to several years following the relevant transaction. Gaming activity logs are retained for a shorter period unless they are relevant to an ongoing investigation, dispute, or regulatory inquiry. When your data is no longer required, we take steps to securely delete or anonymise it so that it can no longer be linked back to you as an individual. If you request deletion of your account and associated data, we will process that request in accordance with our legal obligations and inform you of any data that must be retained for regulatory reasons. Our data retention practices are reviewed periodically to ensure they remain aligned with current Philippine legal requirements and best practices in data protection.

As a Filipino player on the 7spins platform, you have a number of rights in relation to your personal data under applicable Philippine data protection law, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal information we hold about you, and we will provide a copy of that information within a reasonable timeframe upon receiving a valid request. You also have the right to request correction of any inaccurate or incomplete personal data, and we encourage you to keep your account details up to date through your profile settings. Where your data is no longer necessary for the purposes for which it was collected, or where you withdraw consent that was the basis for processing, you may request that we delete your personal information, subject to any overriding legal obligations. You have the right to object to certain types of processing, including direct marketing communications, and you can withdraw your consent to receive promotional messages at any time through your account preferences. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team using the details provided in the FAQ page, and we will respond to your request promptly and in good faith.

The security of your personal data is a priority for 7spins, and we implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7spins platform is encrypted using industry-standard protocols, ensuring that your personal and financial information is protected in transit. Access to personal data within our organisation is restricted on a need-to-know basis, and all personnel with access to player data are subject to confidentiality obligations and regular security training. We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and without undue delay. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 7spins account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action to protect your information.

7spins may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine laws and regulations. When we make material changes to this policy, we will notify registered players through a prominent notice on the platform or via the email address associated with your account, giving you the opportunity to review the updated terms before they take effect. The effective date at the top of this page will always reflect when the policy was last revised, so you can easily check whether any updates have been made since your last visit. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the 7spins platform after any changes to this policy have been communicated will be taken as your acceptance of the updated terms. If you have any questions about changes to this policy or how they affect your rights, please refer to our FAQ page or reach out to our support team for clarification. We are committed to keeping this policy clear, accurate, and up to date so that you always know exactly how your data is being handled.